Frequently Asked Questions(FAQ)

Customers Questions

Frequently Asked Questions

No. Due to Canadian privacy laws, private investigators cannot access cell phone records. At Face Investigations, we respect all privacy regulations. Instead, we use legal techniques such as surveillance, background checks, and digital intelligence gathering to uncover the truth.

Yes. Our investigators can provide testimony and present legally obtained evidence in Ontario courts. With detailed documentation and professional reporting, our findings are prepared to meet the strictest legal standards.

Private investigators in Ontario must follow Canadian privacy laws, including PIPEDA. This means we can gather publicly available and legally accessible information, conduct surveillance, and run background checks. We never cross legal boundaries, ensuring your case is protected and admissible.

Yes. At Face Investigations, client confidentiality is a cornerstone of our work. Your information will never be shared without consent, except in the rare circumstance of a court order. We safeguard every detail of your case with the highest level of discretion.

All Ontario private investigation agencies are regulated by the Ministry of the Solicitor General. Face Investigations is a fully licensed Brampton-based agency, operating across Ontario with strict compliance to all regulations.